Terms of service

Terms of Service

Last updated: 27 May 2026

Welcome to Moku. These Terms of Service explain the rules for using our website and purchasing from our store. By browsing the site or placing an order, you agree to these terms.

Overview

This website is operated by Mokuglasses LTD. Throughout the site, the terms "we", "us", and "our" refer to Moku. We provide this website, including all information, products, and services available from it, subject to the terms below.

Use of the Website

You agree to use the website for lawful purposes only. You must not misuse the site, attempt to interfere with its operation, or use it in a way that could damage Moku., our customers, or our services.

Product Information

We aim to present product details, imagery, pricing, and availability as accurately as possible. From time to time, information may contain errors or need updating. We may correct, update, or change product information without prior notice.

Pricing and Availability

Prices are shown at checkout in the available currency for your region where applicable. Prices, offers, and product availability may change at any time. Placing an item in your cart does not reserve stock or lock pricing until checkout is completed.

Orders

When you place an order, you confirm that the information you provide is accurate and that you are authorised to use the selected payment method. Moku. reserves the right to refuse, cancel, or review any order where fraud, unauthorised activity, pricing error, stock issue, or suspicious behaviour is detected. If an order is cancelled after payment, a refund will be issued where applicable.

Shipping

Delivery times are estimates and may vary due to courier networks, customs processing, local delivery conditions, or other factors outside our control. Please review our Shipping Policy for full details.

Returns and Refunds

Returns and refunds are handled in accordance with our Return and Refund Policy. Please read that policy before placing an order so you understand the conditions that apply.

Intellectual Property

All branding, photography, design, text, graphics, product content, and other materials on this website belong to Moku. or our licensors. They may not be copied, reproduced, distributed, or used without written permission.

Limitation of Liability

To the fullest extent permitted by law, Moku. is not liable for indirect, incidental, or consequential losses arising from use of our website, products, or services. Nothing in these terms limits rights that cannot legally be excluded.

Changes to These Terms

We may update these Terms of Service from time to time. The latest version will always be available on this page. Continued use of the website after changes are posted means you accept the updated terms.

Governing Law

These terms are governed by and interpreted in accordance with the laws of the United Kingdom.

Contact

If you have questions about these terms, contact us at help@mokuglasses.com.